The Delhi Metro Project: Effective Project Management in the Indian Public Sector


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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:

Price:
Case Code : PROM005 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges

Themes

Project Management
Case Length : 21 Pages
Period : 1998-2006
Pub Date : 2006
Teaching Note : Not Available
Organization : DMRC
Industry : Construction
Countries : India

Abstract:

The Delhi Metro project gave Delhi a world-class mass rapid transit system. More importantly, it stood out from most other public sector projects in India in that it was completed on schedule and within the budgeted cost.

The case describes the organization and planning of the project and highlights the steps taken by the DMRC to ensure the successful completion of the project. It also explains how the DMRC managed the various stakeholders like the central and state governments, the contractors, and the citizens of Delhi, to ensure that the project was implemented smoothly. The case ends with a brief discussion on the future plans of the DMRC.

Issues:

» Understand the preliminary activities to be taken up before a large infrastructure project can be started

» Appreciate the significance of the role of a project manager in project execution

» Understand the importance of the right work culture in successful project management

» Recognize the importance of managing the various stakeholders in a project

» Appreciate the difficulties involved in the execution of large infrastructure projects in developing countries, and how these can be overcome

Contents:

  Page No.
Introduction 1
Background Note 2
The Delhi Metro Project 2
Funding the Project 3
The Project Team 5
Planning the Project 6
Project Implementation 8
Managing the Stakeholders in the Project 11
Project Evaluation 12
Outlook 12
Exhibits 14

Keywords:

Delhi Metro, Construction of Delhi Metro, Project management of Delhi Metro, DMRC, Sreedharan Delhi Metro, Project planning, Stakeholder management, Project implementation, Project evaluation

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